Trade Information
Norwich Books and Music is registered in England 1220696,
and is a trading name of Hymns Ancient and Modern Ltd, a registered
charity, no. 270060.
Accounts,
Orders, Customer Service and Distribution
Editorial, Production and
Marketing
Trade Terms
Carriage to
Booktrade
Rights and
Permissions
13a Hellesdon Park Road
Norwich
NR6 5DR
01603 785925 T direct order line
01603 785915 F
Electronic ordering options
PubEasy - Norwich Books and Music is a trade affiliate of
PubEasy.
Visit www.pubeasy.com for further
details.
Nielsen BookNet Tele-ordering - allows ordering of all imprints
distributed by Norwich Books and Music. Visit www.nielsenbooknet.co.uk
for further details.
ONIX: we have an ONIX feed and can share this data widely in a
variety of formats: contact us to discuss: michael@hymnsam.co.uk
For other order enquiries email our order hotline.
For general enquiries contact our customer services.
New Business Enquiries
If you would like to speak to us about new distribution
business, we would be pleased to hear from you - and you can be
sure of confidentiality at all times. Please contact Michael
Addison: michael@hymnsam.co.uk.
Hymns Ancient and Modern Ltd,
3rd Floor, Invicta House
108-114 Golden Lane
LONDON
EC1Y 0TG, UK.
Tel: +44 (0)20 7776 7540
Fax: +44 (0)20 7776 7556
Michael Addison
Sales and Marketing
Director
Tel: 020 7776 7551
michael@hymnsam.co.uk
Aude Pasquier
Retail Sales Director
Tel: 020 7776 1080
Mobile: 07831 145 964
aude@hymnsam.co.uk
For order enquiries email our order hotline.
For general enquiries contact our customer services.
Trade
terms
Terms and
conditions (opens in new window)
UK
35% discount on books (unless otherwise stated).
25% standard on print on demand, hymn books and stationery
items.
30% discount standard on Common Worship/liturgical titles.
Selected RMEP titles available at 35%, 10% discount on videos.
Harper Collins religious books: 40% discount as standard
for UK and Irish accounts (except Large Print/Pulpit Bibles): full
SOR.
Random House religious books: 40% discount as standard for
UK and Irish accounts: full SOR.
International
As above (unless otherwise stated).
Credit
Facilities are only extended to bona-fide trade customers.
Unless otherwise agreed the following terms apply - 30 days net, UK
and Europe; 60 days net North America and Africa; 90 days net, Rest
of World.
Returns
Only accepted by authorisation of the Norwich office provided
the original invoice number and date is quoted. Returns will not be
accepted less than six months or more than one year after the date
of the original invoice. In normal circumstances, credit will only
be given for resaleable returns. We reserve the right to impose a
handling charge to a maximum of 50% of the value of the returned
goods in the event of these conditions not being met. Returns of
dated product and annuals are not accepted.
Imperfect Copies
Please return title page only, marked to show imperfection.
Damage in Transit
Claims must be made within 7 days of receipt of goods.
Annual publications
Please note that all annual publications are firm sale and
non-returnable. These include:
Canterbury Church Book and Desk Diary (Canterbury Press)
Canterbury Preacher's Companion (Canterbury Press)
Dave Walker Calendar (Canterbury Press)
Reflections for Daily Prayer (CHP)
Common Worship Lectionary (CHP)
Crockfords Clerical Directory (CHP)
Church of England Yearbook (CHP)
Church of Scotland Yearbook (Saint Andrew Press)
Living Liturgy (Liturgical Press)
Not by Bread Alone, Reflections for Lent (Liturgical Press)
Waiting in Joyful Hope, Reflections for Advent (Liturgical
Press)
If in any doubt or to correct an order placed in error please
contact admin@norwichbooksandmusic.co.uk
Hymn Books
Grants to churches, schools, colleges, hospitals, crematoria
etc. are available on introductory or renewal purchases of hymn
books. Special terms apply for trade orders involving grants, Contact Us for
details and an application form.
UK
Carriage is free of charge - no minimum order.
Republic of Ireland
A postage rate of €5.00 is applied for each order
under €75 net value. We are happy to invoice in Euros.
International
Carriage charges are applicable to all international orders.
Quotations will be supplied on request. Please
contact our customer services.
Rights and Permissions
Rights information for each of our titles is displayed on the
relevant book/product page where applicable. Contact our Rights &
Permissions Manager for enquiries.